Kim Mahan’s 'Lead with Empathy' hits Amazon best-seller status

Kim Mahan’s co-authored book ‘Lead with Empathy’ reached Amazon best-seller status after launching June 4, 2026, with rankings across business and leadership categories. The milestone spotlights Mahan’s chapter on empathy-driven leadership and her broader work building talent pipelines through MAXX Potential. Why it matters: - ‘Lead with Empathy’ reached Amazon best-seller status across multiple business and leadership categories. - The book’s strong performance signals demand for leadership content centered on communication, empathy and talent development. - Kim Mahan’s chapter highlights a leadership style focused on listening and removing barriers, not just motivation. What happened: - SuccessBooks® says ‘Lead with Empathy’ launched on June 4, 2026. - The book was co-authored by Kim Mahan, Chris Voss and other professionals worldwide. - The title reached Amazon Best Seller status in Communication & Skills, Marketing, Entrepreneurship, Marketing & Sales and Direct Marketing. - The book also hit No. 1 New Release in Direct Marketing. The details: - Mahan’s chapter is titled “The Business Model of Empathy.” - Her chapter centers on empathy as being fully present, listening and communicating with care during hard moments. - The book ranked among Amazon’s top new releases in Entrepreneurship, Marketing, Communication Skills, Business Development & Entrepreneurship, Marketing & Sales and Business & Money. - The rankings came as entrepreneurs, business professionals and leaders looked for leadership strategies tied to empathy. - Mahan says she learned to read people before she learned to read books. - She describes developing “operational empathy” while growing up in an environment where survival meant anticipating emotional shifts. - Mahan went from high school dropout to leading global IT teams at GE and Genworth Financial. - A failed startup investment pushed her to focus on what the world needs and what she can uniquely offer. - She founded MAXX Potential, an apprenticeship consulting firm built around paying apprentices from day one as consultants-in-training. - The model lets apprentices build skills without taking on debt or financial pressure. - Hundreds of apprentices have gone on to roles at Google, AWS, Capital One and other employers. - Mahan also supports the RVA Tech Women’s Conference, the Techsters program for middle school youth, the YWCA board and Richmond’s technology council. - She lives in Richmond, Virginia, and spends time on Irish dance, lifelong learning and family. Between the lines: - The book’s rankings suggest empathy is selling as a business advantage, not just a soft skill. - Mahan’s background gives her message credibility because it connects lived experience, corporate leadership and workforce development. - MAXX Potential’s apprenticeship model reflects a broader push to widen access to technical careers. - Her focus on AI and automation points to a strategy of using new technology to augment workers rather than replace them. What’s next: - Mahan is steering MAXX Potential into the age of AI and automation. - The company is positioning its apprenticeship model as a way to expand opportunity as workplace technology changes. - Readers can learn more at MAXXPotential.com and kimmahan.com . - The release also directs readers to order the book through the provided HERE link, though the source text does not include a full URL for that link. The bottom line: - ‘Lead with Empathy’ turned a leadership message into a bestseller, and Mahan is using that momentum to promote empathy-driven talent development.